Rent-A-Home

Real estate agency in Hackney

Address: 54 Stoke Newington High St, London N16 7PB, United Kingdom

Phone: 442079232372

Region: Hackney

Nearest station: Rectory Road (0.25 miles)

Rated: 3.6/5 on Google.

Website

• 🤔 Mixed opinions on the property management company: one customer had a bad experience, while another had a positive initial impression.
• 😞 Negative review mentions lack of care for the rented property, with dirty and overgrown conditions upon moving in.
• 📧 Delayed response and numerous back-and-forth emails to get maintenance issues addressed.
• 💸 Almost forced to pay final bills despite it not being legally required or stated in the contract.
• ⚠️ Deposit was not protected for a year, which was not initially known by the tenant. Last-minute attempt made to protect it before moving out.
• 😮 Positive review mentions quick response from the agency after expressing interest in renting a flat.
• 💰 Holding deposit sent immediately after receiving email with instructions and documents requested by the agency.
• Overall takeaway: The property management company seems to have mixed reviews. While one customer experienced incompetence and negligence with maintenance issues and deposit protection, another had a smooth initial interaction when expressing interest in renting.

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