Ready2Drop

Furniture store in Newham

Address: 193 B166, London E13 8AA, United Kingdom

Phone: 442084718222

Region: Newham

Nearest station: Plaistow (0.3 miles)

Rated: 3.5/5 on Google.

Website

• 👎 Bad customer service experience at Balaam Street Plaistow branch, staff and management were unprofessional and rude.
• 👎 R2D furniture didn’t keep their word, lied to customers and couldn’t provide timely communication.
• 👎 Lack of understanding about mattress sizes, implying they believe one size fits all.
• 🤷‍♀️ Mixed opinions on wait time: one customer complained about waiting for 4 days with no communication while another mentioned keeping customers waiting but didn’t specify a duration.
• 😡 Strongly discouraged anyone from buying anything from R2D due to their poor behavior.
• 😡 Shop assistant was particularly rude, giving off an unwelcoming vibe to potential customers.
• Summary: Some reviewers had terrible experiences with R2D furniture in terms of customer service. They complained about the staff’s unprofessional behavior, including insults and rudeness. Customers felt that the company did not keep its promises or communicate effectively. Additionally, there were mixed opinions regarding wait times for deliveries or responses. One common criticism was the belief that R2D did not understand mattress sizes, possibly assuming they are universally compatible.

User Feedback

Leave Your Feedback

Locations Nearby