R&T World Of Beauty

Beauty Parlour in Barking and Dagenham

Address: Dagenham RM9 5AW, United Kingdom

Phone: 442085938781

Region: Barking and Dagenham

Nearest station: Dagenham Heathway (0.03 miles)

Rated: 3.5/5 on Google.

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• 👍 Yemmi, the hairdresser, started the appointment on time and was mostly polite throughout the experience.
• 👎 However, Yemmi paused in the middle of doing the customer’s daughter’s hair to work on other customers, resulting in an hour-long wait.
• 😕 The customer was disappointed with the lack of communication about the delay and felt that they should have been informed about how long they would have to wait.
• ❓ There was a miscommunication regarding whether or not beads needed to be purchased for cornrows, with the response from staff being seen as inappropriate and demeaning.
• 😔 The customer mentioned a lack of attentiveness in terms of customer care and expressed disappointment over not receiving any type of discount for waiting extensively.
• 📞 Instead of offering aftercare advice when asked about it, Yemmy simply handed over a leaflet with her contact information and suggested coming back for future appointments.
• 💇‍♀️ Despite these issues, the daughter felt comfortable and relaxed during the appointment. She also seemed happy with how her hair turned out.

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