Prime Inn
Guest house in Westminster
Address: 92 Sussex Gardens, Tyburnia, London W2 1UH, United Kingdom
Phone: 442077067776
Region: Westminster
Nearest station: Paddington (0.2 miles)
Rated: 3.9/5 on Google.
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About Prime Inn
- đ¨ Disappointed with stay due to not getting the booked room and lack of separate sleeping spaces for family
- đ¸ Chose hotel based on nice photos and positive opinions on Booking website
- đ Room given did not match expectations, leading to frustration upon check-in
- âšī¸ Hotel staff explained that the booking portal was outdated and no longer offered a family suite
- â° Late afternoon arrival left guest with no option to change accommodations
- đą Shocked to find belongings packed in plastic bag outside room upon returning for second night
- đī¸ Room cleaning service packed items without informing guest, leaving them confused
- â Manager’s response provided little resolution, stating nothing was stolen but offering no apology or solution
- â Negative experience overall, with zero professionalism noted by the disappointed traveler.
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