Premium Tours

Travel agency in Kensington and Chelsea

Address: 4-18 Harrington Gardens, Greater, South Kensington, London SW7 4LH, United Kingdom

Phone: nan

Region: Kensington and Chelsea

Nearest station: Gloucester Road (0.08 miles)

Rated: 1.0/5 on Google.

👍 The Windsor, Stonehenge, Roman Bath tour is not recommended
🏰 Windsor Castle had long lines and rushed visit
💼 Poor management with overcrowded buses and only one guide
🚫 Premium Tours offered no refunds or resolution for being stranded at Windsor Castle
💸 Had to spend extra money on train ticket back to London due to being left behind
😡 Witnessed other customers being left behind as well
In summary, the reviews indicate that the Windsor, Stonehenge, Roman Bath tour provided by Premium Tours did not meet expectations. Many people felt that it was too much to fit into one day and that the experience at each location felt rushed. The first stop at Windsor Castle had long lines even with a pre-booked tour for groups. Additionally, there were issues with bus management as there were overcrowded buses with only one guide. Some customers were left stranded when their designated meeting spot was changed without notification and the bus departed without them. Premium Tours did not offer any refunds or resolutions for these issues. As a result, some customers had to spend additional money on train tickets back to London.

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