Premium Tours

Sightseeing tour agency in Hounslow

Address: 2A Brackley Rd, Chiswick, London W4 2HN, United Kingdom

Phone: 442077131311

Region: Hounslow

Nearest station: Turnham Green (0.25 miles)

Rated: 3.8/5 on Google.

Website

• 👎 Très mauvaise expérience: Un service clientèle médiocre et un personnel raciste envers les français.
• 👍 Booking online was easy.
• 🚇 Meeting point at the park near London Eye was unclear. Multiple tour buses on the street without clear indication of tour groups.
• 🔄 Some difficulty in finding the correct bus, but a helpful man with a clipboard eventually directed them to one.
• 😫 Seats inside the bus had poor visibility and were uncomfortably hot under the rain cover. Windows were scratched.
• ⌛ Company overbooked an earlier tour, causing their seats to be taken by other tourists who arrived earlier.
• 👍 The tour guide was excellent, but overall, the tour was mediocre due to slow pace and limited visibility inside the bus.
• ⚠️ If taking this tour, demand open seating or consider requesting a refund.
• Overall summary:
• – Mixed opinions about Premium Tours with one negative experience mentioned.
• – Easy online booking process appreciated by some customers.
• – Confusion regarding meeting point and identifying correct bus among multiple options on the street highlights room for improvement in organization and communication from Premium Tours’ side.

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