Premier Inn London Kingston Upon Thames hotel
Hotel in Kingston upon Thames
Address: 15 Wheatfield Way, Kingston upon Thames KT1 2PD, United Kingdom
Phone: 443330033403
Region: Kingston upon Thames
Nearest station: Kingston (0.21 miles)
Rated: 4.1/5 on Google.
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About Premier Inn London Kingston Upon Thames hotel
- 🥘 Good food and buffet drinks, but eggs were cold.
- 😕 Hotel layout is cramped and in need of renovation.
- 🌿 Some guests noticed a strong smell of weed/cannabis upon arrival.
- 👍 Nice view, especially for those with sentimental connections to the area.
- 😞 Air conditioning didn’t work in the first room; maintenance was promised but never arrived. It also kept switching off during the night.
- 📞 No phone in the room; difficult to reach reception for assistance with issues like air conditioning. Slow lifts that sometimes took up to 5 minutes to arrive.
- 🔑 Key randomly stopped working. Room cleaning was inadequate, with marks on walls.
- 😒 Disappointed that breakfast was no longer included and found the selection subpar compared to before COVID-19 changes.
- 👍 Only positive aspect mentioned was the hotel’s location.
- Overall, while there were a few positive points such as good food, nice views, and a convenient location, several negative aspects stood out including poor room conditions, ineffective air conditioning system, difficulties in reaching reception or getting assistance, and disappointing changes related to breakfast options. Reviews were mixed regarding cleanliness and service quality.
Options: Hotel, Bed & breakfast, Inn, Restaurant
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