Precious Moments Beauty Salon
Beauty salon in Croydon
Address: 232 Brighton Rd, Coulsdon CR5 2NF, United Kingdom
Phone: 442086683998
Region: Croydon
Nearest station: Coulsdon Town (0.35 miles)
Rated: 4.2/5 on Google.
Opening Times
| Monday: | 9:30 AM–5:30 PM |
| Tuesday: | 9:30 AM–5:30 PM |
| Wednesday: | 9:30 AM–8:30 PM |
| Thursday: | 9:30 AM–7:30 PM |
| Friday: | 9:30 AM–7:30 PM |
| Saturday: | 9 AM–5:30 PM |
| Sunday: | Closed |
About Precious Moments Beauty Salon
- 🗣️ Regular customer frustrated with long wait times and being moved to multiple rooms during treatments
- 📞 Experienced poor customer service when trying to reschedule appointment due to unforeseen circumstances
- 💰 Upset about being charged the full amount for a treatment that was not received
- 😠 Sandra, the salon employee, was rude and unhelpful over the phone
- 😡 Felt exploited as a loyal customer and believes the salon does not value customer service
- ✍️ Mixed opinions on cancellations and fees – understands late or cancellation fees, but not a full charge for missed treatment
- 🧩 Diverse perspectives on Sandra’s behavior – some reviewers may have had positive experiences but this review highlights dissatisfaction
- Overall, this reviews points out frustrations with long wait times, poor customer service from Sandra, and feeling exploited as a loyal customer. It also highlights mixed opinions regarding cancellations and fees.
Options: Toilets, Appointment required, Credit cards, Debit cards, NFC mobile payments, Credit cards
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