Poundstretcher
Discount store in Harrow
Address: 67-71 High St, Harrow HA3 7SA, United Kingdom
Phone: 442070416135
Region: Harrow
Nearest station: Harrow and Wealdstone (0.24 miles)
Rated: 2.8/5 on Google.
Opening Times
| Monday: | 9 AM–7 PM |
| Tuesday: | 9 AM–7 PM |
| Wednesday: | 9 AM–7 PM |
| Thursday: | 9 AM–7 PM |
| Friday: | 9 AM–7 PM |
| Saturday: | 9 AM–7 PM |
| Sunday: | 11 AM–5 PM |
About Poundstretcher
- ⭐ The manager at Poundstretcher was rude and condescending towards a customer and their employee, making both feel uncomfortable.
- ⭐ This incident showcased a lack of professionalism and empathy from the manager, which disappointed the customer.
- ⭐ Good customer service is important, especially from managers who should lead by example.
- ⭐ Despite this negative experience, the customer acknowledges that misunderstandings can happen and highlights the importance of handling them with professionalism and empathy.
- Summary of diverging perspectives:
- ✨ Mixed opinions about shop assistants in general – some past interactions have been pleasant while one was disappointing due to the manager’s behavior.
- ✨ Agreement on disappointment with the manager’s attitude being rude and condescending.
- ✨ Consensus on the importance of good customer service from managers who should demonstrate professionalism.
Options: In-store shopping, Delivery, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards
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