Poundland

Discount store in Hackney

Address: 64 Kingsland High St, London E8 2JP, United Kingdom

Phone: 442036011183

Region: Hackney

Nearest station: Dalston Kingsland (0.04 miles)

Rated: 4.0/5 on Google.

Price range: £££

Website

• 👍 Some customers had a negative experience at Poundland due to issues with the staff and lack of bags.
• 👜 One reviewer complained about not being provided with a bag at the checkout and having to purchase one for £1, which they found unreasonable.
• 😕 The staff member apparently shrugged and smiled without offering any solutions or assistance, leaving the customer frustrated.
• ✋ Another reviewer mentioned encountering an issue with the manager who accused them of stealing and could only offer a cash refund instead of refunding back to their card. They felt that more training was needed for the staff.
• ⭐ Mixed opinions were expressed regarding Poundland’s level of service, ranging from dissatisfaction to frustration.
• 💼 It is clear that some employee training is required in regards to customer service skills, problem-solving, and refund procedures.
• 💰 The policy of charging £1 for a bag seemed excessive to some customers who felt it should be provided free or included in their purchase price.
• ❌ While some people had negative experiences related to customer service or staff behavior, it’s important to note that not all reviews specifically brought up these issues.

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