Portico Docklands Estate & Letting Agents

Real estate agency in Newham

Address: UNIT 3, 19 Western Gateway, London E16 1AT, United Kingdom

Phone: 442070552666

Region: Newham

Nearest station: Royal Victoria (0.16 miles)

Rated: 4.8/5 on Google.

Website

• 🌟 Farabi, Simon, and George were all praised for their exceptional service and helpfulness in finding and securing a rental property.
• 🌟 Hannah Jenkins stood out as an outstanding property manager, with fast communication, a proactive approach to problem-solving, and the ability to address issues effectively.
• 🌟 Hannah’s performance was significantly better than other team members, including senior management. She consistently updated the reviewer throughout every process and improved their relationship with the branch.
• 🌟 The other positive review does not mention specific individuals but acknowledges that Simon, George, and Farabi consistently provided excellent service.
• ⚖️ Mixed opinions exist regarding the response times of certain staff members aside from Hannah. Some reviewers found them slow to reply and lacking in action while others did not mention any issues.
• ⚖️ The diverging opinions create a varied perspective on the overall competence of the team at Portico Docklands Estate & Letting Agents.
• ✅ Overall key takeaways include exceptional service from Farabi, Simon, George along with high praise for Hannah Jenkins. However mixed perspectives on response times highlight potential areas for improvement in customer experience.

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