plentyholidays.co.uk

Travel agency in Havering

Address: Queens Court, 9-17 Eastern Rd, Romford RM1 3NH, United Kingdom

Phone: 442039947646

Region: Havering

Nearest station: Romford (0.15 miles)

Rated: 4.3/5 on Google.

Website

• 👍 Lee, the representative from plentyholidays.co.uk, reached out to a customer flying to Rhodes and provided reassurance despite the uncertainty caused by wildfires.
• 👎 One customer had a negative experience with the company, booking a city break to Barcelona through wowcher. They received poor flights and had to change details at additional expense. The hotel turned out to be outside of Barcelona and farther from the airport than initially told.
• 🤔 Mixed opinions on Lee: some customers believe he is trying his best to improve the business, while others find their experiences disappointing.
• ⚠️ Red flag raised by a customer who works for a travel company regarding questionable practices like withholding transfers after booking over the phone.
• 💸 Additional expenses incurred due to hotel location leave one customer disappointed and having to spend more on taxis.
• Summary:
• While there are mixed reviews about plentyholidays.co.uk, it seems that Lee, their representative, is making efforts to provide good service. However, one reviewer had an unpleasant experience with incorrect information about flights and hotel location in Barcelona. This discrepancy led them to incur extra costs for taxis. A red flag was also raised regarding inconsistencies in adding transfers after booking.

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