Plaza Premium Lounge (Departures, Terminal 5) London Heathrow Airport (LHR)

Lounge in Hillingdon

Address: Terminal 5, Longford, Hounslow TW6 2GA, United Kingdom

Phone: 442082836436

Region: Hillingdon

Nearest station: Heathrow Terminal 5 (0.0 miles)

Rated: 2.8/5 on Google.

Price range: ££

Website

• 👍 Some positive points mentioned in the reviews:
• – Limited food and drink options, but the bar does serve beer.
• – Lounge has free wifi, but it’s suggested to use Heathrow wifi instead.
• – The lounge is accessible for everyone, including the person at the bar.
• 👎 Negative points raised in the reviews:
• – The lounge needs an upgrade as everything seems outdated and chairs are old and damaged.
• – It tends to be overcrowded with mismanagement and lack of cleanliness.
• – Service is poor with unclean tables and limited staff availability.
• – Food choices are extremely poor, and complimentary wine is of low quality.
• 💬 Mixed opinions:
• – Some reviewers express disappointment due to scruffy furniture, dirty plates, and overcrowding even for those who prebooked.
• Overall, this lounge seems to have several issues such as outdated facilities, overcrowding, poor service, limited food options. Prices may not be justified considering these problems.

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