Pascoe Pharmacy

Pharmacy in Lambeth

Address: 235 Knights Hill, Norwood, London SE27 0QT, United Kingdom

Phone: 442086702562

Region: Lambeth

Nearest station: West Norwood (0.56 miles)

Rated: 3.9/5 on Google.

Website

• 👍 Lovely friendly team at Pascoe – customers appreciate the staff’s friendliness and consider them important as their local pharmacy.
• 🏥 Sharnell provided excellent service by helping a customer with an issue regarding their booster vaccination record. She demonstrated knowledge about the challenges of the system, tried to sort it out immediately, and gave helpful advice.
• 💔 One customer had a negative experience over the phone where they felt mistreated by a gentleman who screamed at them. They were unable to explain themselves properly and felt that as a pharmacist, he should have been more understanding and reassuring.
• ⚖️ Mixed opinions exist on Pascoe Pharmacy’s customer service – one positive review emphasizes brilliant customer experience, while another highlights disappointing treatment over the phone.
• 🤔 Different perspectives exist on how pharmacy staff should handle inquiries about vaccines – customers should be treated with openness, understanding, reassurance, and trust so they can comfortably discuss health issues or concerns.
• Note: The key points in these reviews highlight both positive experiences with friendly staff and excellent service provided by Sharnell. However, there is also negative feedback regarding mistreatment during an inquiry about vaccines over the phone.

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