Palace Pharmacy

Pharmacy in Hammersmith and Fulham

Address: 331 Fulham Palace Rd, London SW6 6TE, United Kingdom

Phone: 442077363034

Region: Hammersmith and Fulham

Nearest station: Putney Bridge (0.62 miles)

Rated: 2.9/5 on Google.

Website

• 👍 Rude and inattentive staff who lacked common courtesy
• 👎 Incompetent and unprofessional service, pharmacist prioritizing phone conversation over assisting the customer
• 🤝 Mixed opinions on friendliness and professionalism, with one customer praising the pharmacist for personally delivering medication to an elderly father
• ❓ Complaints about being understaffed, leading to sullen counter service and frustratingly long waiting times
• ⏰ Maddening requirement to reorder repeat prescriptions a day in advance that defeats the purpose
• Overall, reviews of Palace Pharmacy show a range of experiences. Some customers had negative encounters with rude staff members who lacked basic customer service skills. Others found the pharmacy to be highly unprofessional due to long waiting times and a pharmacist prioritizing personal calls over attending customers. However, there was also positive feedback on friendly and helpful service from some customers, particularly highlighting a pharmacist’s personal delivery of medication for an elderly father. The issue of being understaffed was also mentioned by one reviewer. Lastly, there was frustration expressed about having to reorder repeat prescriptions in advance, which defeated the purpose for some customers.

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