Otis Jaxon London Ltd

Jeweler in Richmond upon Thames

Address: Suite 105, Parkway House, Sheen Ln, London SW14 8LS, United Kingdom

Phone: 442088781133

Region: Richmond upon Thames

Nearest station: Mortlake (0.24 miles)

Rated: 4.7/5 on Google.

Website

• 👍 The reviewer adores the earrings and has bought multiple pairs for friends and family. They praise the tremendous service and the lovely person who deals with queries with a smile.
• 👍 Another customer ordered earrings for their wife’s birthday but received an email saying they were out of stock. However, the company was really helpful, immediately refunded the money, offered a goodwill gesture on another purchase, and delivered the second choice earrings in time for the birthday. Impressed by their outstanding customer service.
• 👍 A customer is delighted with a superb-quality silver ring from Otis Jaxon. They mention that it is comfortable to wear despite being a statement piece, showcasing thoughtful and skilled design. They even fear developing an Otis Jaxon obsession!
• 🌟 One person admits they ordered the wrong size ring but praises how helpful and patient the Otis Jaxon team was in guiding them through the return process. Despite their mistake, they received excellent customer service from real people.
• Note: Mixed opinions regarding stock availability – one review mentions being understanding when mistakes are made while another reviewer experienced out-of-stock items.

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