OneCall.Com t/a Silverline Insurance

Insurance broker in Tower Hamlets

Address: Unit B, 51, 53 Bow Rd, Bow, London E3 2AD, United Kingdom

Phone: 442089801248

Region: Tower Hamlets

Nearest station: Bow Road (0.1 miles)

Rated: 2.2/5 on Google.

Website

• 👎 One customer had a negative experience with OneCall.Com t/a Silverline Insurance, stating that they were still being charged for an insurance policy they had canceled months ago. The customer was informed that they had to separately cancel the personal accident cover themselves.
• 👎 Another reviewer mentioned that they were not informed about the requirement of having telematics fitted in their car until after purchasing the policy. They also faced difficulties reaching out to One Call as there is no telephone line available and can only contact them through live chat, which has limited hours.
• 🤔 There seems to be mixed opinions about cancellation fees. While one reviewer felt charged unfairly for canceling their policy and being hit with additional charges, another considered the £50 fee well spent to avoid dealing with this company further.
• 💡 Key takeaway: Some customers experienced issues such as unexpected charges and difficulty when needing assistance or making changes to their policies. However, there are diverging perspectives on cancellation fees—while one found it unfair, another saw it as a good investment in avoiding further problems.

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