OFFICE Richmond

Shoe store in Richmond upon Thames

Address: George St, Richmond TW9 1HY, United Kingdom

Phone: 442083327449

Region: Richmond upon Thames

Nearest station: Richmond (0.28 miles)

Rated: 2.6/5 on Google.

Price range: ££

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• 👟 Mixed opinions on customer service: One reviewer had a terrible experience, describing it as disgraceful with unhelpful and grumpy staff. Another reviewer, however, had a good experience and thought the staff were nice but acknowledged that the store was understaffed.
• 👠 Limited size range: Some customers noted that the store only stocked average UK women’s sizes (4, 5, 6) and didn’t carry size 8 or 9 in some shoe styles. This was seen as an annoyance by one reviewer.
• ⏰ Poor closing time experience: One customer arrived close to closing time but felt ignored by the staff who were busy cleaning or arranging shoes. This led them to leave without making their intended purchase.
• 😊 Engaging more workers suggested: While acknowledging some struggles due to understaffing, one positive review still recommended employing more workers to improve overall service quality.
• 💼 Arrogant staff concerns: One negative review strongly disliked the company’s choice of employing unpleasant and arrogant staff members at this particular branch of OFFICE Richmond.

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