Oddbins

Wine store in Kensington and Chelsea

Address: 55 Palliser Rd, London W14 9EB, United Kingdom

Phone: 442081270231

Region: Kensington and Chelsea

Nearest station: Barons Court (0.26 miles)

Rated: 4.0/5 on Google.

Price range: ££

Website

• 👎 One customer had a bad experience with a rude employee who pushed them out of the store before closing time, expressing shock at the lack of customer service in today’s climate.
• 🍷 However, other customers praised the knowledgeable and helpful staff who offered good recommendations and had a decent wine selection.
• 😕 There is a mixed opinion on the staff’s knowledge of wines, as one review claimed that they didn’t know what they were selling and gave different recommendations. This seemed to have ruined someone’s lunch experience.
• 🏬 The general consensus is that Oddbins has a good selection of wines and beers, with frequent promotional offers. Although one reviewer mentioned that the range may be currently on the thin side.
• ✨ Lastly, some customers complained about poor customer service and felt that there were no incentives for frequent patrons trying to support local businesses. On the other hand, others praised specific employees (Patrick and Julian) who always provided excellent advice.
• Overall: Oddbins has knowledgeable staff providing good wine recommendations but may have some issues with customer service inconsistency. They offer a decent selection with occasional promotions but might need to work on incentivizing regular customers better.

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