O2 Shop Wembley
Cell phone store in Brent
Address: Unit 2, Central Square, High Rd, Wembley HA9 7AF, United Kingdom
Phone: 442089006803
Region: Brent
Nearest station: Wembley Central (0.03 miles)
Rated: 3.9/5 on Google.
Price range: ££
Opening Times
| Monday: | 9:30 AM–6:30 PM |
| Tuesday: | 9:30 AM–6:30 PM |
| Wednesday: | 9:30 AM–6:30 PM |
| Thursday: | 9:30 AM–6:30 PM |
| Friday: | 9:30 AM–6:30 PM |
| Saturday: | 9:30 AM–6:30 PM |
| Sunday: | 11 AM–5 PM |
About O2 Shop Wembley
- 👍 One customer had a negative experience with O2 Shop Wembley regarding their deposit for an iPhone 14 Pro Max. They have been waiting for six months and still haven’t received their money back despite multiple attempts to contact the store.
- 👎 Another customer had a positive experience with advisor Sue, who provided great service and product knowledge. Sue spent a good amount of time helping them resolve their inquiries.
- 👍 A different customer praised representative Abdullahi for being very helpful in fixing their sim issue and activating a brand new one while transferring their number. They highly recommend him.
- 👎 One person went to the store to upgrade their phone but was directed to contact customer service online instead. However, they appreciated the excellent customer service provided by the staff in-store and were grateful that someone had kept their wallet safely.
- 👍 Another reviewer mentioned receiving great service from the lady at the reception who was very helpful.
- 😐 There is also a mixed opinion about staff behavior with one customer describing them as absolutely terrible, providing conflicting answers to queries, and intentionally being unhelpful.
- Overall, customers have had varying experiences at O2 Shop Wembley.
Options: In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wi-Fi, Wi-Fi, Electronics, Credit cards, Debit cards, NFC mobile payments, Credit cards
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