O2 Shop Sutton
Cell phone store in Sutton
Address: 91 High St, Sutton SM1 1JF, United Kingdom
Phone: 442086433601
Region: Sutton
Nearest station: Sutton (0.27 miles)
Rated: 3.8/5 on Google.
Price range: ££
Opening Times
| Monday: | 9 AM–5:30 PM |
| Tuesday: | 9 AM–5:30 PM |
| Wednesday: | 9 AM–5:30 PM |
| Thursday: | 9 AM–5:30 PM |
| Friday: | 9 AM–5:30 PM |
| Saturday: | 9 AM–5:30 PM |
| Sunday: | 10:30 AM–4:30 PM |
About O2 Shop Sutton
- 🙁 Mixed opinions on customer service: One customer experienced poor and slow service, with workers not attending to customers promptly. They felt that simple questions could have expedited the process. Another customer, however, had a positive experience with two gentlemen named Michael and Mark who were polite, patient, and provided excellent service.
- ⏰ Waiting time issues: The first reviewer mentioned waiting for a long conversation between a customer assistant and other customers, which they found inconvenient if they were in a hurry. However, the second reviewer did not mention any significant waiting time.
- 😊 Appreciation for respectful treatment: The elderly and disabled customer appreciated the respect shown by Michael and Mark during their interaction at the O2 shop.
- 💔 Negative experience with staff member: One reviewer had an unpleasant encounter when seeking assistance with family multisave. The staff member was perceived as dismissive by abruptly telling them to call 202 without fully addressing their concerns.
- 🤷♂️ Conflicting experiences regarding staff attitudes: While one review praised polite staff members (Michael and Mark), another review highlighted poor behavior from one employee.
- 🚫 No click-and-collect system or dedicated till point mentioned in-store.
Options: In-store pick-up, In-store shopping, Wheelchair-accessible entrance, Wheelchair-accessible car park, Wi-Fi, Wi-Fi, Electronics, Credit cards, Debit cards, NFC mobile payments, Credit cards
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