O2 Shop London – Lewisham
Cell phone store in Lewisham
Address: Unit 65, Lewisham Shopping Ctr, Molesworth St, London SE13 7HB, United Kingdom
Phone: 442037281641
Region: Lewisham
Nearest station: Lewisham (0.27 miles)
Rated: 4.0/5 on Google.
Price range: ££
Opening Times
| Monday: | 9:30 AM–6 PM |
| Tuesday: | 9:30 AM–6 PM |
| Wednesday: | 9:30 AM–6 PM |
| Thursday: | 9:30 AM–6 PM |
| Friday: | 9:30 AM–6 PM |
| Saturday: | 9:30 AM–6 PM |
| Sunday: | 11 AM–5 PM |
About O2 Shop London – Lewisham
- 👍 Dylan provided great customer service and helped explain contract options.
- 👍 Geo gave clear information about products and sim offers, and recommended additional products.
- 😐 Mixed opinions on customer service: one person had a negative experience where they weren’t helped at all, while another found the staff helpful but busy.
- 👎 One person had trouble getting their account back online for a week and plans to switch to another company.
- 🤔 One reviewer mentioned the lack of 5G in prepaid mode, expressing disappointment.
- 👍 Kamar provided efficient service when assisting with switching from Virgin to O2.
- 🙂 Staff remained polite and professional despite dealing with a difficult customer causing mischief in the shop.
- 👎 One reviewer described the staff as lazy when asking for information.
- Summary:
- The majority of reviews were positive, with customers praising specific employees for their helpfulness and patience. However, there were mixed opinions on overall customer service quality. Some experienced issues with account access or dissatisfaction with 5G availability in prepaid mode. The staff was described as both busy but helpful by some customers. Despite encountering a troublesome customer, the staff remained professional.
Options: In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wi-Fi, Wi-Fi, Electronics, Credit cards, Debit cards, NFC mobile payments, Credit cards
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