O2 Shop London – Eltham
Cell phone store in Greenwich
Address: 128 Eltham High St, London SE9 1BJ, United Kingdom
Phone: 442088504700
Region: Greenwich
Nearest station: Eltham (0.3 miles)
Rated: 3.9/5 on Google.
Price range: ££
Opening Times
| Monday: | 9 AM–5:30 PM |
| Tuesday: | 9 AM–5:30 PM |
| Wednesday: | 9 AM–5:30 PM |
| Thursday: | 9 AM–5:30 PM |
| Friday: | 9 AM–5:30 PM |
| Saturday: | 9 AM–5:30 PM |
| Sunday: | 10 AM–4 PM |
About O2 Shop London – Eltham
- 👍 Excellent in-store service to fix a billing issue.
- 👎 Worst phone customer service ever.
- 👍 Eli was amazingly helpful both on the phone and in-store.
- ⚠️ Mixed opinions on customer service – some found it unacceptable, while others praised Eli’s assistance.
- 🤔 Unacceptable customer service as they recommended calling the center instead of providing help.
- ❗️ Spent 1 hour at the store for an iPhone purchase, only to have wrong IMEI code and order cancellation. Lack of efficiency and wasted time reported.
- 😊 Eli was quick, efficient, funny, and friendly. Made the entire process enjoyable and easy for customers.
- 😕 Differing perspectives on staff levels – some criticized lack of support while others praised having three staff members in a small store near closing time.
- 💬 Some customers expressed their desire to make Eli their go-to person despite not living in London.
Options: In-store pick-up, In-store shopping, Wheelchair-accessible entrance, Wi-Fi, Wi-Fi, Electronics, Credit cards, Debit cards, Mobile Wallets, Credit cards
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