O2 Shop Kingston Upon Thames
Cell phone store in Kingston upon Thames
Address: Ground Floor, Bentall Centre, Kingston upon Thames KT1 1TP, United Kingdom
Phone: 442085492233
Region: Kingston upon Thames
Nearest station: Kingston (0.14 miles)
Rated: 3.8/5 on Google.
Price range: ££
Opening Times
| Monday: | 9:30 AM–6 PM |
| Tuesday: | 9:30 AM–6 PM |
| Wednesday: | 9:30 AM–6 PM |
| Thursday: | 9:30 AM–9 PM |
| Friday: | 8 AM–6 PM |
| Saturday: | 9 AM–7 PM |
| Sunday: | 11 AM–5 PM |
About O2 Shop Kingston Upon Thames
- 👍 The assistant at the O2 Shop in Kingston Upon Thames was described as lovely, helpful, polite, and knowledgeable.
- 😟 However, there were some issues with the transfer of data and missing items from the customer’s bag.
- 😕 The customer felt unhappy with their overall experience, especially because they weren’t shown anything about their new phone’s features.
- 💁♀️ One reviewer who had worked for O2 for over 20 years expressed disappointment in their experience.
- 👏 On the other hand, another customer had an impeccable service when upgrading their phone in Kingston Bentalls. Ella and Melcumb provided excellent assistance and made the customer feel comfortable.
- 💯 This customer highly recommends both Ella and Melcumb for their respectful approach and building a good rapport.
- ✅ Another reviewer had a positive experience at the same Kingston store while sorting out a 5G sim swap. They were treated with respect and efficiency.
- ❌ However, they mentioned that the service manager at another branch (Hounslow) was unprofessional and unhelpful.
Options: In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wi-Fi, Wi-Fi, Electronics, Credit cards, Debit cards, NFC mobile payments, Credit cards
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