Now Peri Peri, Hornchurch

Fast food restaurant in Havering

Address: 186 Hornchurch Rd, Hornchurch RM11 1QL, United Kingdom

Phone: 0201708458800

Region: Havering

Nearest station: Romford (0.98 miles)

Rated: 4.2/5 on Google.

Website

Opening Times

Monday:	11:30 am–11 pm
Tuesday:	11:30 am–11 pm
Wednesday:	11:30 am–11 pm
Thursday:	11:30 am–11 pm
Friday:	11:30 am–11 pm
Saturday:	11:30 am–11 pm
Sunday:	11:30 am–10 pm

About Now Peri Peri, Hornchurch

🍽️ Mixed opinions on food quality and service
🍗 Chicken pitta was undercooked, disappointing the customer
😡 Manager initially apologized but then made excuses for the mistake
🙄 Customer hoped for a replacement but only offered credit for next time
😃 Manager’s sarcastic smile was off-putting during the refund process
🤯 Manager claimed the chicken was cooked despite evidence of undercooking
📸 Customer had taken HD pictures beforehand to prove the issue
🐔 Half of the chicken was missing when shown to the customer
😕 Blatant dishonesty and embarrassment on the manager’s face
Summary: Customers had a negative experience at Now Peri Peri in Hornchurch due to an undercooked chicken pitta. The manager initially apologized but later made excuses. The customer was disappointed by the lack of a replacement and had to settle for credit instead. During the refund process, the manager displayed a sarcastic smile that put off the customer. Ultimately, the manager claimed that the chicken was cooked despite evidence showing otherwise, leading to a confrontation.

Options: Kerbside pickup, No-contact delivery, Delivery, Takeaway, Dine-in, Wheelchair-accessible entrance, Coffee, Halal food, Healthy options, Late-night food, Lunch, Dinner, Dessert, Seating, Toilets, Wi-Fi, Wi-Fi, Casual, Family friendly, Groups, Credit cards, Debit cards, NFC mobile payments, Credit cards, Good for kids, High chairs, Kids’ menu

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