NGS Removal
Moving and storage service in Hackney
Address: 20-22, London N1 7GU, United Kingdom
Phone: 442030073945
Region: Hackney
Nearest station: Old Street (0.37 miles)
Rated: 4.6/5 on Google.
Opening Times
| Monday: | Open 24 hours |
| Tuesday: | Open 24 hours |
| Wednesday: | Open 24 hours |
| Thursday: | Open 24 hours |
| Friday: | Open 24 hours |
| Saturday: | Open 24 hours |
| Sunday: | Open 24 hours |
About NGS Removal
- 🚫 Negative experience: Threatened with legal action for leaving a negative review, not recommended.
- 💰 Prices on website didn’t include VAT, ended up more expensive than expected.
- ⏰ Poor communication and customer service – had to chase for confirmation and someone responded on their day off.
- 📝 Confirmation email led to unexpected charges – agreed to van upgrade without clear explanation.
- ❌ Couldn’t fit fridge freezer in the van despite assurance it would be fine, ended up leaving it outside.
- 🔨 Chest of drawers broken during the move – company doesn’t take responsibility for breakages.
- 💥 Scratched floor due to improper covering when moving sofa, company promised to fix but denied fault later.
- Mixed opinions:
- – Some had issues with transparency and additional charges (VAT, van upgrade), while others did not mention these problems specifically.
- – While one customer emphasized poor communication and unfulfilled promises regarding the broken furniture and scratched floor, another mentioned that all issues were flagged at the time.
- Overall impression: The reviews convey a negative experience where transparency issues (pricing, extra charges) coupled with poor communication and damage during the move lead to dissatisfaction.
Options: Moving and storage service, Fitted furniture supplier, Waste management service
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