Next

Clothing store in Harrow

Address: 48-54 St Anns Rd, Harrow HA1 1JX, United Kingdom

Phone: 443330055378

Region: Harrow

Nearest station: Harrow-on-the-Hill (0.16 miles)

Rated: 3.0/5 on Google.

Price range: ££

Website

• 🤬 Some reviewers had negative experiences with customer service at this Next store, describing rude and unbothered staff members. There seems to be a pattern of poor treatment from both assistants and the male manager.
• 😨 One customer expressed fear of talking to the staff, possibly due to their intimidating behavior. They recounted an incident where they bought trousers that were priced differently on the tag and in the system, but didn’t feel comfortable speaking up about it.
• ✅ On a positive note, some customers had no issues with their collections and returns in-store. However, they did mention that wait times for collection were long and the returns process was slow.
• ❌ There are mixed opinions about the staff’s attitude towards customers, with some mentioning that most of them seem like they don’t want to be there.
• ⏳ Several reviews commented on consistently slow service at this Next store. It appears that it may be understaffed and struggles with keeping enough stock available for browsing.
• Overall, it seems like customer service is a major issue at this particular Next store. The attitudes of certain staff members were described as rude and uninterested in assisting customers.

User Feedback

Leave Your Feedback

Locations Nearby