Newton Medical Centre

General practitioner in Westminster

Address: 14-18 Newton Rd, London W2 5LT, United Kingdom

Phone: 442072294578

Region: Westminster

Nearest station: Royal Oak (0.19 miles)

Rated: 3.6/5 on Google.

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• 👍 Positive review: The patient has been with the practice for over a year and has never had major issues. They were able to get same or next day appointments and found Dr. Boggis to be attentive and sensible.
• 📞 Mixed review: One patient had trouble reaching the practice via phone, but Melissa from reception provided excellent customer service when they visited in-person. The patient felt frustrated after multiple unanswered calls but appreciated Melissa’s patience, empathy, and willingness to go above and beyond.
• ⭐ Positive review: Another patient loves the surgery and their staff. They recently had a consultation with Dr. Yahya.
• 💡 Key takeaways:
• – Generally positive experiences at Newton Medical Centre with same or next day appointments available.
• – Mixed opinions regarding phone accessibility; one person praised Melissa’s exceptional customer service while another felt frustrated by unanswered calls.
• – Drs. Boggis and Yahya both received positive mentions for their attentiveness during consultations.
• – Melissa stood out as a highly customer-focused individual with strong work ethic, empathy, and willingness to help.
• – Overall impression is that Newton Medical Centre provides quality care despite differing experiences with communication channels.

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