New Look

Women’s clothing store in Southwark

Address: Unit 10 19, Surrey Quays Shopping Centre, South East, London SE16 7LL, United Kingdom

Phone: 442077401019

Region: Southwark

Nearest station: Surrey Quays (0.14 miles)

Rated: 3.9/5 on Google.

Price range: £££

Website

• 👍 Delightful experience with helpful staff who resolved an issue with a coat purchase seamlessly
• 👎 Mixed opinions on the branch overall, with some mentioning unfriendly and uncaring staff
• 😊 One specific employee mentioned as pleasant, but the rest were described as miserable
• ⏳ Long queues and poor customer service at this branch compared to central stores
• ❗ Issues with lack of staff presence on the shopfloor and handling of shoplifting incidents
• 🔄 Mixed experiences with exchanges; waiting time and discussions among staff mentioned
• Overall, while there was a positive experience with one specific employee who provided excellent service, there were mixed opinions about this particular New Look branch. Some customers found the staff to be unfriendly and disinterested in their customers. Long queues and poor customer service were also reported issues at this location compared to central stores. Lack of staff presence and handling of a shoplifting incident were concerns raised by one reviewer. Exchanges appeared to be problematic as well, involving wait times due to discussions among staff members.

User Feedback

Leave Your Feedback

Locations Nearby