New Look
Women’s clothing store in Southwark
Address: Unit 10 19, Surrey Quays Shopping Centre, South East, London SE16 7LL, United Kingdom
Phone: 442077401019
Region: Southwark
Nearest station: Surrey Quays (0.14 miles)
Rated: 3.9/5 on Google.
Price range: £££
Opening Times
Monday: | 9:30 AM–7 PM |
Tuesday: | 9:30 AM–7 PM |
Wednesday: | 9:30 AM–7 PM |
Thursday: | 9:30 AM–7 PM |
Friday: | 9:30 AM–7 PM |
Saturday: | 9 AM–7 PM |
Sunday: | 11 AM–5 PM |
About New Look
- 👍 Delightful experience with helpful staff who resolved an issue with a coat purchase seamlessly
- 👎 Mixed opinions on the branch overall, with some mentioning unfriendly and uncaring staff
- 😊 One specific employee mentioned as pleasant, but the rest were described as miserable
- ⏳ Long queues and poor customer service at this branch compared to central stores
- ❗ Issues with lack of staff presence on the shopfloor and handling of shoplifting incidents
- 🔄 Mixed experiences with exchanges; waiting time and discussions among staff mentioned
- Overall, while there was a positive experience with one specific employee who provided excellent service, there were mixed opinions about this particular New Look branch. Some customers found the staff to be unfriendly and disinterested in their customers. Long queues and poor customer service were also reported issues at this location compared to central stores. Lack of staff presence and handling of a shoplifting incident were concerns raised by one reviewer. Exchanges appeared to be problematic as well, involving wait times due to discussions among staff members.
Options: Delivery, In-store pick-up, In-store shopping, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Women’s clothing, LGBTQ+ friendly, Transgender safe space, Debit cards, Mobile Wallets, Credit cards
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