NatWest Stoke Newington
Bank in Hackney
Address: 196 Stoke Newington High St, London N16 7GA, United Kingdom
Phone: 443457888444
Region: Hackney
Nearest station: Stoke Newington (0.21 miles)
Rated: 2.3/5 on Google.
Opening Times
| Monday: | 9:30 AM–3:30 PM |
| Tuesday: | 9:30 AM–3:30 PM |
| Wednesday: | 10 AM–3:30 PM |
| Thursday: | 9:30 AM–3:30 PM |
| Friday: | 9:30 AM–3:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About NatWest Stoke Newington
- 🚫 Many accounts closed without explanation
- 🤬 Majority of closed accounts belonged to ethnic minorities
- ❌ Bank accused of discrimination
- 😃 Branch offers great customer experience
- 😊 Cheerful and helpful team
- ⏩ Swift assistance with all queries
- 💰 Cash machine retained notes twice
- ❓ Staff tried to suggest less money was inserted
- ⚠️ Accusations of profiling and discrimination by staff
- Mixed opinions: Some customers had negative experiences with account closures and perceived discrimination, while others praised the branch’s friendly service and prompt assistance. The bank was accused of closing numerous accounts without providing reasons, particularly affecting ethnic minorities. On the other hand, the branch received positive feedback for its cheerful staff who were always ready to help. However, there were incidents where the cash machine retained money or staff suggested less money was deposited. Additionally, there were claims of being profiled and discriminated against by some employees.
Options: Wheelchair accessible entrance
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