NatWest Putney
Bank in Wandsworth
Address: 111-117 Putney High St, London SW15 2LL, United Kingdom
Phone: 443457888444
Region: Wandsworth
Nearest station: Putney (0.13 miles)
Rated: 2.8/5 on Google.
Opening Times
| Monday: | 9:30 am–4:30 pm |
| Tuesday: | 9:30 am–4:30 pm |
| Wednesday: | 10 am–4:30 pm |
| Thursday: | 9:30 am–4:30 pm |
| Friday: | 9:30 am–4:30 pm |
| Saturday: | 9:30 am–1 pm |
| Sunday: | Closed |
About NatWest Putney
- 👊 Mixed opinions on customer service:
- – One review mentions poor customer service with a miserable and condescending employee, suggesting a need for retraining.
- – Another review praises the initial approach from a lady but notes that the allocated person was not helpful or smiling.
- 💼 Inconsistent and frustrating experiences:
- – Negative reviews highlight being fobbed off, given wrong information, and constantly changing requirements when trying to open an account.
- – Staff is perceived as unhelpful and act bothered when asked for assistance.
- 🏦 ATM and deposit machine issues:
- – A complaint about unreliable ATMs, with money getting stuck in the deposit machine twice in one month.
- – No apologies from rude staff regarding their mistakes.
- ✨ Overall positive experience:
- – One reviewer appreciates the attentive staff and considers it their go-to branch for top-quality service.
- 😣 Diverging perspectives on whether customers feel valued:
- – The first review indicates not feeling like a valued customer due to poor service from a specific employee.
- – No direct mention of feeling valued or unvalued in other reviews.
Options: Wheelchair-accessible entrance
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