NatWest Palmers Green

Bank in Enfield

Address: 288 Green Lanes, London N13 5GA, United Kingdom

Phone: 443457888444

Region: Enfield

Nearest station: Palmers Green (0.12 miles)

Rated: 3.0/5 on Google.

Website

• 🤔 Mixed opinions about the equipment at the branch:
• – One customer faced issues with depositing money and receiving it back.
• – Another customer had a positive experience where they demanded their money and received it promptly.
• 🏦 Slow and unprofessional service:
• – Only one cashier was present, who was slow and seemingly distracted by tea/coffee.
• – Waiting times of 15 minutes or more were reported at the customer enquiry desk.
• 😕 Frustrating experience due to long queues:
• – Limited staff resulted in long queues outside, causing tension among customers.
• – However, seating was provided for a disabled mother upon request.
• 👍 Positive feedback about the branch’s operation:
• – Despite being overwhelmed by a high number of visitors, the staff is well-trained.
• – This particular customer has been banking at this branch since childhood and even did work experience there.
• ⏳ The future seems uncertain for the branch:
• – Gone are the days of efficient service with six staffed tills; now only two staff members and machines are available.
• + This could potentially lead to a less personalized experience.

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