NatWest Norbury
Bank in Lambeth
Address: 1393 London Rd, Norbury, London SW16 4AL, United Kingdom
Phone: 443457888444
Region: Lambeth
Nearest station: Norbury (0.22 miles)
Rated: 2.5/5 on Google.
Opening Times
| Monday: | 9:30 AM–3:30 PM |
| Tuesday: | 9:30 AM–3:30 PM |
| Wednesday: | 10 AM–3:30 PM |
| Thursday: | 9:30 AM–3:30 PM |
| Friday: | 9:30 AM–3:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About NatWest Norbury
- 👍 Mixed opinions on the ability to get assistance from NatWest Norbury, with some customers frustrated that they are asked to do everything online.
- 👎 Complaints about poor customer service, including rudeness and patronizing behavior from staff members.
- 🔎 One specific staff member, Maz, was mentioned as being extremely rude and unhelpful towards a customer requesting bank statements.
- 💼 Unacceptable delays and long queues for counter service were also mentioned as issues at the branch in Tooting high street.
- 😐 While some customers felt mistreated by NatWest Norbury, others did not mention any negative experiences in their reviews.
- ⏱️ The request for multiple bank statements caused a conflict between the customer and Maz. Eventually, all three statements were printed but with an unhelpful attitude towards the customer’s needs.
- 💻 The option to order bank statements online was questioned by Maz when she noticed the customer had a weekend appointment with another bank.
- ✋ Some customers mentioned difficulties closing credit cards or obtaining certain services, indicating possible limitations within NatWest Norbury’s offerings.
Options: Wheelchair-accessible entrance
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