NatWest Kingsbury
Bank in Barnet
Address: 567 Kingsbury Rd, Kingsbury Circle, London NW9 9EP, United Kingdom
Phone: 443457888444
Region: Barnet
Nearest station: Kingsbury (0.09 miles)
Rated: 2.7/5 on Google.
Opening Times
| Monday: | 9:30 AM–3:30 PM |
| Tuesday: | 9:30 AM–3:30 PM |
| Wednesday: | 10 AM–3:30 PM |
| Thursday: | 9:30 AM–3:30 PM |
| Friday: | 9:30 AM–3:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About NatWest Kingsbury
- 👎 Negative reviews:
- – Branch manager, Kalpesh Patel, is allegedly abusive to customers and NatWest head office has not taken action.
- – Staff at the branch are described as unhelpful, unwelcoming, rude, and patronizing.
- – One male staff member made an inappropriate assumption about a customer’s bank statement request.
- – Customers recommend implementing staff changes to improve the overall experience.
- 🤔 Mixed opinions:
- – Some customers had a horrible experience with the branch, while others found two specific staff members (Purvi and Toral) to be fantastic and helpful.
- – One customer struggled with opening a joint account online but received excellent assistance from Purvi and Toral when visiting the branch.
- ✅ Key takeaways:
- – There are serious complaints about the branch manager’s behavior towards customers that should be addressed by NatWest head office.
- – The majority of the staff at NatWest Kingsbury are mentioned in negative terms by some reviewers but two specific employees (Purvi and Toral) receive praise for their friendly and apologetic assistance.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance
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