NatWest Clapham Junction
Bank in Wandsworth
Address: 66, 68 St John’s Rd, London SW11 1PZ, United Kingdom
Phone: 443457888444
Region: Wandsworth
Nearest station: Clapham Junction (0.22 miles)
Rated: 4.2/5 on Google.
Opening Times
| Monday: | 9:30 AM–4:30 PM |
| Tuesday: | 9:30 AM–4:30 PM |
| Wednesday: | 10 AM–4:30 PM |
| Thursday: | 9:30 AM–4:30 PM |
| Friday: | 9:30 AM–4:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About NatWest Clapham Junction
- 👩⚖️ Mixed opinions about the customer service and staff at NatWest Clapham Junction:
- – One customer had a negative experience with a “arrogant” lady who gave excuses and they had to leave.
- – Another customer complained about long lines during lunchtime, with multiple agents on break, leading to terrible service. They also felt that employees insisted on online services instead of offering in-person assistance.
- – However, there were a couple of friendly female staff members who went out of their way to help one customer. They stayed late after work to resolve an issue and even called afterwards to confirm its resolution. This positive experience would make this person return to the branch.
- – In general, some customers found the staff helpful, friendly, and professional.
- ✨ Overall key takeaways:
- – Mixed experiences with customer service
- – Long lines during busy periods affect service quality
- – Some employees are more helpful than others
- – Positive experiences particularly with certain female staff members
- – Some customers appreciated the overall helpfulness and friendliness of NatWest Clapham Junction’s staff.
Options: Wheelchair-accessible entrance
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