NatWest Beckton
Bank in Newham
Address: 15, Mary Rose Mall, Frobisher Rd, London E6 5ZZ, United Kingdom
Phone: 443457888444
Region: Newham
Nearest station: Beckton (0.17 miles)
Rated: 2.0/5 on Google.
Opening Times
| Monday: | 9:30 am–2:30 pm |
| Tuesday: | 9:30 am–2:30 pm |
| Wednesday: | 10 am–2:30 pm |
| Thursday: | 9:30 am–2:30 pm |
| Friday: | 9:30 am–2:30 pm |
| Saturday: | Closed |
| Sunday: | Closed |
About NatWest Beckton
- 👩💼 Vanessa from customer service at NatWest Beckton branch faced accusations of displaying racist behavior, prompting the hope for management to take necessary action.
- 🤝 Opening an account for a Ukrainian refugee proved to be a frustrating experience for one individual. The branch assistant lacked knowledge on how to process the application and failed to provide the promised bank account details and card even after a month.
- ⏰ A return visit to the branch proved unhelpful as they required a reference number, which was not provided. This led to wasted time and an overall negative experience.
- 😡 A business owner who lost their bank card encountered an unhelpful and rude staff member at NatWest Beckton. They felt accused of fraud and were treated impolitely throughout their interaction.
- 🤷♀️ Mixed opinions exist about the staff at this branch, with some reviewers finding them rude and unhelpful while others do not mention such issues.
- 🚫 Lack of assistance in providing alternative options when faced with a lost card was noted by one individual, leading them to suggest that staff members should have offered guidance on obtaining cash from ATM machines using codes instead.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible lift
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