Nationwide Building Society
Building society in Redbridge
Address: 62 High Rd, Ilford IG1 1DL, United Kingdom
Phone: 443452660212
Region: Redbridge
Nearest station: Ilford (0.06 miles)
Rated: 3.9/5 on Google.
Opening Times
| Monday: | 9 AM–4:30 PM |
| Tuesday: | 9 AM–4:30 PM |
| Wednesday: | 10 AM–4:30 PM |
| Thursday: | 9 AM–4:30 PM |
| Friday: | 9 AM–4:30 PM |
| Saturday: | 9:30 AM–1 PM |
| Sunday: | Closed |
About Nationwide Building Society
- 👍 Very poor customer service at Nationwide Ilford, with a staff member ignoring and dismissing a customer.
- 👎 However, another reviewer had a 1st class experience with helpful and knowledgeable staff, praising the senior manager.
- 😕 Mixed opinions on customer service: some staff members cared and went above and beyond, while others were rude and dismissive.
- 🤝 A young lady, potentially from Eastern Europe, stood out for her caring attitude and willingness to help.
- 😡 The gentleman at the ‘help’ desk was abrupt towards one reviewer and rude to other customers in front of the manager.
- ⏰ One reviewer wasted 45 minutes without receiving an answer to their question.
- 📉 Some reviewers feel that Nationwide’s response to poor reviews is insincere or inadequate.
- 💪 It is suggested that addressing issues rather than responding with platitudes could improve reviews.
Options: Wheelchair-accessible entrance
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