Nationwide Building Society
Building society in Lambeth
Address: 405 Brixton Rd, London SW9 7DJ, United Kingdom
Phone: 443452660270
Region: Lambeth
Nearest station: Brixton (0.07 miles)
Rated: 3.2/5 on Google.
Opening Times
| Monday: | 9 AM–4:30 PM |
| Tuesday: | 9 AM–4:30 PM |
| Wednesday: | 10 AM–4:30 PM |
| Thursday: | 9 AM–4:30 PM |
| Friday: | 9 AM–4:30 PM |
| Saturday: | 9 AM–12 PM |
| Sunday: | Closed |
About Nationwide Building Society
- 👎 Went to open an account but was told to do it online, expressed frustration with lack of staff and preference for in-person service.
- 👎 Made an appointment to open an account but no one was there to attend.
- 👍 Loves Nationwide, praises their better service compared to big banks and their user-friendly app. Acknowledges slight inconvenience with card reader and contactless payments, but understands it’s for customer security.
- 👍 Helpful response when card got retained by the machine. Held onto the card until the customer could retrieve it.
- ⚖️ Mixed experience going into the branch. One customer had pleasant service from a lady cashier, while another felt treated unpleasantly by a young black cashier who pushed for self-service.
- Overall: While some customers express dissatisfaction with Nationwide’s lack of in-person service or poor experience during branch visits, others appreciate their good service, user-friendly app, and responsiveness in resolving issues like lost cards. There were mixed experiences when it came to interactions with different staff members at the branches.
Options: Wheelchair-accessible entrance
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