Nationwide Building Society

Building society in Lambeth

Address: 146 High Road, London SW16 1BJ, United Kingdom

Phone: 443452660267

Region: Lambeth

Nearest station: Streatham Hill (0.4 miles)

Rated: 3.7/5 on Google.

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• 👍 Vaughan had a great experience with customer service and praised the store or branch manager for taking the time to listen.
• 😡 There was a negative experience at the Streatham branch, where Mo and a woman with shoulder-length brown hair were described as jealous and blocked the customer’s account when they requested large sums in instalments.
• 🤔 The customer decided to close their account with Nationwide and transfer their funds to Barclays due to this bad experience, criticizing both the terrible customer service and blocking of their money. They also mentioned that all branches are closing down.
• 👎 The Streatham branch staff were labeled as rude, nasty, and horrible people who gave off a bad vibe. The individual deemed it as one of the most humiliating days of their life.
• 😊 On a positive note, another reviewer had an exceptional visit at the Streatham branch and received outstanding customer service from Christie (if that was her correct name). She was described as always smiling and very helpful.
• Overall: Mixed opinions about Nationwide Building Society’s customer service at different branches – from outstanding experiences to terrible treatment by specific staff members. One happy customer praised impeccable service while another criticized rude behavior leading them to switch banks.

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