Nationwide Building Society
Building society in Harrow
Address: 9/10 The Promenade, Edgware HA8 7LQ, United Kingdom
Phone: 443452660215
Region: Harrow
Nearest station: Edgware (0.17 miles)
Rated: 2.6/5 on Google.
Opening Times
| Monday: | 9 AM–4:30 PM |
| Tuesday: | 9 AM–4:30 PM |
| Wednesday: | 10 AM–4:30 PM |
| Thursday: | 9 AM–4:30 PM |
| Friday: | 9 AM–4:30 PM |
| Saturday: | 9 AM–12 PM |
| Sunday: | Closed |
About Nationwide Building Society
- 💰 Cash deposit issue: A customer had a previous experience where the bank did not deposit the correct amount of cash into their account. When they asked for a receipt, the staff insisted on them going to an ATM to print a mini statement instead of providing one directly.
- 🤷♀️ Awkward encounter: Another customer went to the branch to register their phone number after being told by the helpline. The staff member asked why it couldn’t be done over the phone and then had them read out their account numbers and passport details loudly for all customers to hear. The accounts were identified as dormant, and closing them required another branch visit.
- 🕵️♀️ Mixed opinions on honesty: When this customer complained about their experience, they mentioned that the building society investigated but felt that the teller lied and gave conflicting information from what actually happened during their interaction. They highlighted that without recording conversations, it becomes difficult for management to address such incidents.
- ⭐ Varying service levels: The overall sentiment expressed in these reviews was negative, with both customers concluding that they had received poor service from Nationwide Building Society.
Options: Wheelchair-accessible entrance
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