Nationwide Building Society
Building society in Hillingdon
Address: 107 High St, Ruislip HA4 8JN, United Kingdom
Phone: 443452660234
Region: Hillingdon
Nearest station: Ruislip (0.16 miles)
Rated: 3.7/5 on Google.
Opening Times
| Monday: | 9 AM–4:30 PM |
| Tuesday: | 9 AM–4:30 PM |
| Wednesday: | 10 AM–4:30 PM |
| Thursday: | 9 AM–4:30 PM |
| Friday: | 9 AM–4:30 PM |
| Saturday: | 9 AM–12 PM |
| Sunday: | Closed |
About Nationwide Building Society
- 💼 Very rude service from one staff member, asking personal questions and refusing to do a transfer.
- 😊 Overall, staff are helpful and branch is well laid out.
- ➡️ Mixed opinions on the branch closing – some think it’s a waste of money while others appreciate the friendly service.
- 😊 Friendly staff who are very helpful.
- 💔 Negative experience with the branch changing an account without authorization, unhelpful manager.
- ⚠️ Beware of having accounts for senior citizens with dementia at this branch, as it led to financial loss. Police investigation ongoing.
- 😊 The Ruislip branch staff are all very helpful with banking information.
- 👍 Staff are polite, knowledgeable, and provide a different banking experience than usual.
- 💔 Mixed opinion on cashier’s behavior – interrupted explanation to speak to a colleague.
- Summary: Reviews about Nationwide Building Society show mixed opinions regarding customer service. While some customers had negative experiences with specific staff members or encountered issues such as unauthorized account changes or unhelpful managers for senior citizens with dementia, others found the overall service friendly and helpful.
Options: Wheelchair-accessible entrance
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