Motorpoint Chingford

Used car dealer in Waltham Forest

Address: Lea Valley Rd, London E4 7PX, United Kingdom

Phone: 442039931329

Region: Waltham Forest

Nearest station: Ponders End (0.99 miles)

Rated: 4.5/5 on Google.

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• 👍 Ray at Motorpoint Chingford provided top-class service and guided the customer throughout the whole process seamlessly. Highly recommend!
• 👎 The customer initially had a positive experience with the Sheffield team but encountered issues when dealing with the Chingford branch. They found problems with the car during a test drive and faced delays in resolving them. Poor customer service and prioritizing others over them were mentioned.
• ✅ On the second visit, a junior staff member named Joe swiftly resolved the issues that arose during the test drive.
• ❓ While Motorpoint offers competitive prices, some doubt making another purchase from them due to their failure to meet expected service standards at the Chingford branch.
• 🚗 A different customer had a positive experience at Motorpoint Chingford when purchasing a new family car. They received professional and friendly service from team member Osman, who went above and beyond to ensure their comfort and arranged for their car to be taken away on the same day.
• ✨ Overall, opinions about Motorpoint Chingford’s customer service are mixed, with some praising their professionalism while others express disappointment with delays in issue resolution and feeling overlooked by staff.

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