Moss Bros Kingston
Men’s clothing store in Kingston upon Thames
Address: 80 Eden St, Kingston upon Thames KT1 1DJ, United Kingdom
Phone: 442085493111
Region: Kingston upon Thames
Nearest station: Kingston (0.19 miles)
Rated: 3.5/5 on Google.
Price range: ££
Opening Times
| Monday: | 9 AM–6 PM |
| Tuesday: | 9 AM–6 PM |
| Wednesday: | 9 AM–6 PM |
| Thursday: | 9 AM–7 PM |
| Friday: | 9 AM–6 PM |
| Saturday: | 9 AM–6 PM |
| Sunday: | 11 AM–5 PM |
About Moss Bros Kingston
- 👍 Overwhelmingly positive experience, needed a tux hire in 2 hours and they delivered perfectly. Dealt with Daniel who was very accommodating.
- 💼 Shocking customer service, won’t go back. Person wanted a suit for a black tie event but received rude treatment from an Asian guy with long hair.
- ⭐ Booked an appointment and Clive provided magnificent help with questions about cuts and styles. Left with 4 suits for a wedding.
- 😊 Had an amazing experience, Hugo was helpful in choosing the right suit for a friend’s wedding. Quality suit and his expertise left a positive impression.
- ❌ Terrible customer service when trying to hire a suit for prom. No customer experience training for people at the Kingston store.
- Mixed opinions:
- – Some reviewers had overwhelmingly positive experiences while others experienced shocking customer service.
- – One reviewer highlighted the expertise of Clive while another praised Hugo’s guidance in choosing the right suit.
- Overall, Moss Bros Kingston received praise for accommodating urgent requests, expert advice on cuts/styles, and friendly assistance from Daniel and Hugo. However, there were also negative reviews criticizing rude behavior from staff members lacking proper training in customer service skills.
Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible entrance, Men’s clothing, Credit cards, Debit cards, Mobile Wallets, Credit cards
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