Mortlake Nails & Beauty

Beauty salon in Richmond upon Thames

Address: 34 Sheen Ln, London SW14 8LW, United Kingdom

Phone: 442083921850

Region: Richmond upon Thames

Nearest station: Mortlake (0.07 miles)

Rated: 3.7/5 on Google.

Website

• 👍 Customer had a negative experience with a pedicure, as the staff member accidentally cut their foot and failed to inform them.
• 👎 Another customer had a pricing issue, where they were initially quoted £30 but charged £45 upon arrival. The staff member accused them of lying when they tried to explain the discrepancy.
• 🤔 Mixed opinions about professionalism – one customer experienced unprofessional behavior regarding pricing, while another found the technician using a scraping tool on her own nails before using it on the customer’s nails.
• 😕 A previous loyal customer expressed disappointment with their recent visit due to different staff members being present.
• 💰 It was mentioned that a similar service without French tips cost less in the past (£25 compared to £45).
• ⚠️ Customers advised recording phone calls or confirming prices beforehand to avoid similar issues in the future.
• ∞ Despite these negative experiences, no definitive statements were made suggesting that customers would never return or recommend this salon.

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