Mondo Pizza and Grill Fulham

Pizza takeaway in Kensington and Chelsea

Address: 301 North End Rd, London W14 9NS, United Kingdom

Phone: 442073868899

Region: Kensington and Chelsea

Nearest station: West Brompton (0.32 miles)

Rated: 4.1/5 on Google.

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• 🍕 Mixed opinions on staff attitude and customer service.
• 🍕 Complaints about rude and impatient staff.
• 🍕 Some customers had incorrect orders with cold pizza and wrong toppings.
• 🍕 Refusal to provide a refund or replacement for mistakes made.
• 🍕 Long wait times reported by some customers.
• 😐 Pizza was deemed okay, but not exceptional.
• 😐 Lamb Biryani had very little meat and bone fragments found, making it unpleasant to eat.
• 😐 Management change resulted in a decline in service quality according to one reviewer.
• ❌ One customer experienced physical assault over a refund, highlighting unacceptable behavior from male staff.
• Mixed opinions regarding the experience at Mondo Pizza and Grill Fulham ranging from disastrous encounters with rude staff and incorrect orders without proper resolution to unremarkable food quality. Some reviewers had long wait times while others found the pizza just okay but not outstanding. Another pointed out that the management change has negatively impacted the establishment’s overall experience. However, it is important to note that one customer stated they were physically assaulted over a refund which is completely unacceptable.

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