Mini Mart

Grocery store in Barnet

Address: Oxgate Court Parade, Coles Green Rd, London NW2 7ET, United Kingdom

Phone: 442084521416

Region: Barnet

Nearest station: Hendon (0.94 miles)

Rated: 4.2/5 on Google.

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• 👍 This mini mart used to be a reliable option for online delivery returns with late opening hours.
• 👎 However, in recent months, there have been instances where the staff gave excuses and refused to accept parcels.
• 😕 Mixed opinions on whether the store provides helpful customer service.
• 😡 Some customers have experienced rude behavior from the staff when asking for assistance or trying to return packages.
• ⏰ The store falsely advertised late availability for accepting parcels while rejecting them after a certain hour in some cases.
• ❌ On one occasion, the staff initially refused to take a package citing lack of space but eventually accepted it when the customer explained their situation.
• ❓ Conflicting information was given about printing invoices – some were told they do print them while others were told they don’t.
• 🙅‍♂️ Another incident involved a rude checkout employee denying package acceptance despite being explained the previous situation.
• 💼 Several customers had work commitments preventing them from returning with their packages as suggested by the store.
• Overall, this mini mart has had issues with inconsistent policies and unhelpful/rude staff behavior that did not meet customers’ expectations for online delivery returns and general customer service.

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