Metro Bank Romford
Bank in Havering
Address: brewery walk, Waterloo Rd, Romford RM1 1AU, United Kingdom
Phone: 443450808500
Region: Havering
Nearest station: Romford (0.18 miles)
Rated: 2.8/5 on Google.
Opening Times
| Monday: | 8:30 AM–6 PM |
| Tuesday: | 8:30 AM–6 PM |
| Wednesday: | 8:30 AM–6 PM |
| Thursday: | 8:30 AM–6 PM |
| Friday: | 8:30 AM–6 PM |
| Saturday: | 8:30 AM–6 PM |
| Sunday: | 11 AM–5 PM |
About Metro Bank Romford
- 👎 Bad customer service, long wait times and staff shortage issue
- 👎 Unprofessional bank, disrespectful and wasted customer’s time
- 👍 Mixed opinions on the manager – one review mentioned a young manager who seemed inexperienced and flirtatious, while another review did not mention any specific issues with the manager
- 👍 Mixed opinions on staff responsiveness – one customer complained about not receiving responses to their emails and promised call backs not being fulfilled, while another review mentioned two staff members sitting at the cashier’s desk
- 👍 Multiple reviewers experienced long wait times and difficulty getting their issues resolved
- 💭 Overall, customers are dissatisfied with Metro Bank Romford’s customer service standards. Some reviews highlight issues such as long wait times and staff shortage. Additionally, there are complaints about unresponsiveness from certain staff members. However, perspectives differ on specific aspects like the behavior of the branch manager.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance
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