Metro Bank
Bank in Bromley
Address: Unit 4, Nugent Retail Park, Cray Ave., Orpington BR5 3RP, United Kingdom
Phone: 443450808500
Region: Bromley
Nearest station: St Mary Cray (0.39 miles)
Rated: 3.6/5 on Google.
Opening Times
| Monday: | 8:30 AM–6 PM |
| Tuesday: | 8:30 AM–6 PM |
| Wednesday: | 8:30 AM–6 PM |
| Thursday: | 8:30 AM–6 PM |
| Friday: | 8:30 AM–6 PM |
| Saturday: | 8:30 AM–6 PM |
| Sunday: | 11 AM–5 PM |
About Metro Bank
- 👍 This branch of Metro Bank is praised for its efficient and prompt service, with minimal wait times even during busy periods.
- 🤝 The staff at the branch are acknowledged as polite and helpful, going above and beyond to assist customers with their banking needs.
- 😊 One customer had a positive experience with the friendly and helpful staff when they encountered an issue with the banking app.
- 😕 However, there are mixed opinions regarding other branches of Metro Bank, indicating that not all locations provide the same level of service as this particular branch.
- 🙅♀️ Some customers have expressed dissatisfaction with the customer service at Metro Bank, mentioning impatience and arrogance from certain staff members.
- 💻 There are complaints about the banking app not functioning properly, contradicting Metro Bank’s claim of “Banking made easy.”
- ⏱️ Another concern raised is that the branch often seems understaffed and unable to handle the number of customers efficiently.
- ❓ It’s unclear whether these negative experiences represent exceptions or if it reflects a new working culture at Metro Bank branches.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance
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