Metro Bank
Bank in Croydon
Address: Centrale Shopping Centre, London, Croydon CR0 1TY, United Kingdom
Phone: 443450808500
Region: Croydon
Nearest station: Centrale (0.06 miles)
Rated: 3.5/5 on Google.
Opening Times
| Monday: | 8:30 AM–6 PM |
| Tuesday: | 8:30 AM–6 PM |
| Wednesday: | 8:30 AM–6 PM |
| Thursday: | 8:30 AM–6 PM |
| Friday: | 8:30 AM–6 PM |
| Saturday: | 8:30 AM–6 PM |
| Sunday: | 11 AM–5 PM |
About Metro Bank
- 🕒⏳ It took 7 days to open a business account due to confusion and lack of communication about required documents. Mixed opinion: Some frustration but appreciation for the assistance of Mr. Boon and Mr. Winston.
- 💼🔮 A customer wanted to open a savings account for their child to use the coin machine, but after 3 months there was no contact from the bank. The customer will count and take the coins elsewhere.
- ⌛️😣 One customer experienced a 30-minute wait in the morning as staff chatted instead of setting up the system promptly. Disappointment was expressed, but also mentioned that staff were friendly, helpful, and efficient.
- ✨ Overall, mixed opinions on Metro Bank’s operational efficiency with some negative experiences related to slow service and lack of communication regarding required documents for opening accounts.
- 😊 However, positive feedback was given on friendly and helpful staff members who assisted customers effectively once they were addressed.
- 🤔 It is suggested that Metro Bank should consider upgrading their services to prevent early morning waiting times like these in order to improve overall customer experience.
Options: Wheelchair accessible entrance, Wheelchair accessible parking lot
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