Metro Bank
Bank in Harrow
Address: Unit 1 The Mall, Edgware HA8 7BD, United Kingdom
Phone: 443450808500
Region: Harrow
Nearest station: Edgware (0.07 miles)
Rated: 2.9/5 on Google.
Opening Times
| Monday: | 8:30 AM–6 PM |
| Tuesday: | 8:30 AM–6 PM |
| Wednesday: | 8:30 AM–6 PM |
| Thursday: | 8:30 AM–6 PM |
| Friday: | 8:30 AM–6 PM |
| Saturday: | 8:30 AM–6 PM |
| Sunday: | 11 AM–5 PM |
About Metro Bank
- 👍 The bank overall is good
- 😔 This particular branch is slow and has long wait times
- 😊 Staff are generally fine, but there are complaints about their training and morale in the branch
- 🕒 Customers have experienced delays even after receiving a text saying it’s their turn
- 💼 No senior management seems to be present at the branch, which affects customer service
- ❗️ The lack of urgency and proactive customer greeting compared to Barclays is noted
- ✅ Despite negative reviews, there seems to be no improvement in service quality
- ❌ One customer had a negative experience with a staff member who refused to put money into their account without proof
- 💡 This customer was disappointed as they were previously satisfied with other staff members’ services. They also mentioned difficulties in using the bank’s services now.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance
User Feedback
There are no reviews yet. Be the first one to write one.